Site Overlay

Category: BLOG

GenAI Reflections

Generative AI: Reflections at the End of 2025

CategoriesArtificial Intelligence Automatization BLOG Digital Transformation

As 2025 comes to an end, I’d like to share some thoughts on Generative AI, a key technology in my work this year.

I highlight that, although its consumption continues to grow among users, the pace is not the same when it comes to automation.

I comment on the MIT report which indicates that 95% of Generative AI pilots have failed, leading me to consider the role of AI departments within organizations.

Finally, I review why Generative AI has mostly been applied in a few departments and share where I expect to see its evolution in 2026 … Continue readingGenerative AI: Reflections at the End of 2025

Artificial Intelligence in RPA

CategoriesArtificial Intelligence BLOG Intelligent Capture RPA

There is a tendency in many communications about RPA to add the words “Artificial Intelligence” to the message, in such a way that one might think a certain RPA technology provider includes Artificial Intelligence in their products.

It’s true that both technologies complement each other well, and from any RPA product you can easily call an external Artificial Intelligence service. But what really piqued my curiosity was whether RPA products actually include AI capabilities themselves.

In this article, I’ve tried to separate the wheat from the chaff and identify what the main RPA vendors actually include in their products. … Continue readingArtificial Intelligence in RPA

Don’t Be Misled by the OCR Percentage

CategoriesArtificial Intelligence BLOG Intelligent Capture OCR

I still see projects where the success of a data capture system is measured based on the OCR accuracy percentage. Even in some proof-of-concept tests, clients still tend to compare different solutions according to the extraction percentages achieved.

However, this figure is not a fundamental business parameter. What decision can an executive make if we tell them that one solution has a capture rate of 80% and another has 70%? Most likely, none—unless other factors that affect the calculation of a potential return on investment are also considered.
… Continue readingDon’t Be Misled by the OCR Percentage

RPA: Buying software or hiring (virtual) workers?

CategoriesBLOG RPA

I observe that the expansion of RPA technology in large companies is leading to the creation of robotics departments—sometimes called RPA factories or automation centers—which typically generate between 30 and 50 virtual workers (software robots) per year. Some even create more.

The fact is, they all end up being quite similar and performing the same types of tasks. But don’t they say that employee diversity enriches companies?
… Continue readingRPA: Buying software or hiring (virtual) workers?

The True Role of the IT department

CategoriesBLOG Information Technology

At the beginning of the year, while participating in a roundtable on Digital Transformation with CIOs from various sectors, someone asked who should lead projects when a business unit wants to acquire software. The debate was very interesting, with all kinds of arguments. Most stated that in their company, they always select the software themselves. Only a few allow the user to make the selection, with support from the IT department (to ensure integration with other systems, hardware control, and compliance with internal standards) … Continue readingThe True Role of the IT department