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Artificial Intelligence in RPA

There is a tendency in many communications about RPA to add the words “Artificial Intelligence” to the message, in such a way that one might think a certain RPA technology provider includes Artificial Intelligence in their products.

It’s true that both technologies complement each other well, and from any RPA product you can easily call an external Artificial Intelligence service. But what really piqued my curiosity was whether RPA products actually include AI capabilities themselves.

In this article, I’ve tried to separate the wheat from the chaff and identify what the main RPA vendors actually include in their products. … Continue readingArtificial Intelligence in RPA

RPA: Buying software or hiring (virtual) workers?

I observe that the expansion of RPA technology in large companies is leading to the creation of robotics departments—sometimes called RPA factories or automation centers—which typically generate between 30 and 50 virtual workers (software robots) per year. Some even create more.

The fact is, they all end up being quite similar and performing the same types of tasks. But don’t they say that employee diversity enriches companies?
Continue readingRPA: Buying software or hiring (virtual) workers?