The True Role of the IT department
At the beginning of the year, while participating in a roundtable on Digital Transformation with CIOs from various sectors, someone asked who should lead projects when a business unit wants to acquire software. The debate was very interesting, with all kinds of arguments. Most stated that in their company, they always select the software themselves. Only a few allow the user to make the selection, with support from the IT department (to ensure integration with other systems, hardware control, and compliance with internal standards) …