RPA: Buying software or hiring (virtual) workers?
I observe that the expansion of RPA technology in large companies is leading to the creation of robotics departments—sometimes called RPA factories or automation centers—which typically generate between 30 and 50 virtual workers (software robots) per year. Some even create more.
The fact is, they all end up being quite similar and performing the same types of tasks. But don’t they say that employee diversity enriches companies?
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